Redaction Controls

To redact a recording, select the desired interaction, then use the following controls:

Mark Start – Click this button to mark the starting point of a redaction within the recording.  When you click Mark Start, an icon appears in the waveform panel that indicates where the redaction begins.

Mark End – Marks the end point of a redaction in the recording.  Clicking this button also adds an icon within the waveform display that shows where the redacted portion of the recording ends.

Preview Off/On – Lets you preview the redacted item and any recent changes.

New – Allows you to create a new redaction within a single recording.  If you do not click New before clicking on the Mark Start and Mark End buttons again, you will simply move the starting and ending points of the current redaction.

Clear All – Clears all redactions in an interaction.

Show/Hide Tags – Lets you display or hide any tags that have been added to an interaction.  To see if a recording has tags added, check the Has Tags column for that recording in the Interactions Grid.

Redact with – Gives you the option to fill the redacted space in the recording with either Silence, Tone, or Pitch by clicking on one of the available radio buttons. Redacting a file with Pitch allows the user to alter the pitch of the audio in order to disguise the voices in the recording.

Pitch All – Enabling this feature allows the user to pitch-shift the entire recording while also using silence or tone to redact certain parts of the pitch-shifted recording.

Save Markers – The redact markers and settings can be saved to the server's database for later recall. Multiple sets of redact markers can be saved for any given recording.

Load Markers – Saved redact markers and settings can be retrieved from the server's database and edited and then used to redact the recording.